Coriolis mass flow
Direct mass flow and density on liquids and slurries, ±0.1% of rate, DN15 to DN150, wetted parts in 316L or a nickel alloy for caustics and acids.
Standard builds ship in 4 weeks; alloy wetted parts 8 weeks
Industrial instrumentation
Flow, pressure and temperature measurement that survives the plant it is installed in
Half a century of measurement instruments for chemical, water and energy plants, specified by engineers who ask about the medium before they ask about the budget.
Not signed in — ask about anything public, or sign in from the chat to see your own enquiries.
The range
What Orrery builds, and what it is for
Five instrument families, each with the measurement it makes, the service level it belongs to and its lead time. The assistant specifies from this list, never from memory.
Electromagnetic flow
Volumetric flow on conductive liquids — water, effluent, pulp — DN25 to DN600, with a liner chosen for the medium rather than the price list.
3 weeks to DN300; 6 weeks above
Differential pressure
The original Orrery cell: differential, gauge and absolute pressure to 400 bar, with a turndown that holds accuracy at the bottom of the range.
2 weeks; 5 days on the nine most-ordered configurations
Temperature assemblies
Resistance thermometers and thermocouples built as a complete assembly — sensor, thermowell, transmitter — sized against the flow that will bend it.
3 weeks including a wake-frequency calculation
Calibration and recertification
Accredited recalibration of any Orrery instrument, on site or at Rotterdam, with the certificate and the as-found data before adjustment.
5 working days in-house; site visits booked within 10
See it answer
Three things worth asking
Each one opens the assistant with the question already sent — you only wait for the reply.
I need ±0.5% flow measurement on a DN80 caustic line at 65 °C in a Zone 1 area — what fits?
Answered from the published range via list_services, including which wetted material and why.
Can an applications engineer quote me for twelve pressure cells and a recalibration?
Opens the enquiry form as a card in the chat with the specification the conversation already captured.
Where has enquiry ORR-1188 got to?
Asks for the email it belongs to first, then reads the record back — or skips that entirely when you are signed in.
The desk
Enquiries in specification
What the applications team is working through. Each enquiry carries a reference, an owner and the question still in the way.
ORR-1188in progress
DN80 caustic line at 65 °C, ±0.5% needed, Zone 1
Alloy wetted parts confirmed compatible at 40% concentration; awaiting the line's maximum flow so the meter is not oversized.
ORR-1179open
Twelve pressure cells due for recertification before the March turnaround
Slot held for the first week of February; as-found data will be issued before any adjustment.
ORR-1164closed
DN400 final effluent, replacing an instrument that keeps losing signal
Root cause was an earthing ring missing on the original install, not the meter. Rings supplied; no new instrument needed.
Signed in as the demo customer, the assistant reads these back through my_enquiries. Signed out, it asks for a reference and the email it belongs to.
Service agreements
Three levels of support behind the hardware, priced per installed instrument per year.
Standard
Included for 24 months
A plant with its own instrument technicians and a spares shelf.
- 24-month warranty
- Applications support by email and phone
- Published documentation and drawings
- Next-day spares from Rotterdam
Assured
€145 per instrument per year
Most process plants — the instruments that matter, watched without a full-time engineer.
- Everything in Standard
- Annual accredited recalibration
- Guaranteed 48-hour replacement
- Named applications engineer
- Drift trending between calibrations
Resident
Priced per site
Sites with several hundred instruments or a shutdown window measured in hours.
- Everything in Assured
- An engineer on site during turnarounds
- Held consignment stock
- Loop-by-loop asset register
- Shutdown recalibration campaign
Ask for a callback
Leave the shape of what you need and when suits — a person calls back inside a working day. The assistant can open this same form for you — that is what open_desk_form does.
What is real here, and what is not
Orrery Instruments is a business invented for this page. Read this before you believe anything else on it.
Genuinely running
- The assistant on this page is a live Busymate AI assistant, grounded in this site's own published pages.
- The instrument range, the agreements and the enquiries come from this demo's own MCP server — real tool calls, not pasted text.
- The page registers its own actions over WebMCP, so an agent can highlight an instrument family or open the enquiry form.
- Signing in as the demo customer is a real identity hand-off: the assistant receives a name and an email address it never asked for.
Seeded, not connected
- There is no Salesforce org behind this page. Nothing submitted here becomes a Salesforce lead, opportunity or case.
- Orrery Instruments is an invented manufacturer. The instruments, tolerances, prices, people and enquiries are fixtures written for this demo — do not specify a real plant from them.
- Enquiries raised here live in memory until this demo restarts. No engineer is assigned and no quote is issued.
The Salesforce connection is on the roadmap, not in production — this page shows the assistant side of it working against seeded records so the experience can be judged before the connector exists.
Put this on your own site
The same applications desk, on your own site and your own records
The same assistant, the same page actions, the same identified sign-in — on your Salesforce setup instead of this one.
- Point the assistant at your site so your datasheets, range pages and lead times become the answers it gives, as published content rather than a re-typed copy.
- Expose the enquiry book as a small MCP server: a lookup by reference and email, and a read that only ever answers for the signed-in person.
- Give the enquiry tool an action card so a technical specification is captured in one structured form, not reconstructed from a paragraph.
- Wire the identity hand-off so a signed-in customer is recognised and their own enquiries answer without them typing an address.
- Register the page's actions over WebMCP so the assistant can bring the right instrument family into view while it explains it.
Frequently asked
The assistant answers from these same words — ask it any of them and compare.
Can you measure a slurry without the meter wearing out?
A Coriolis meter handles most slurries as long as the solids stay suspended and the velocity stays above about one metre per second. Below that the reading drifts as solids settle in the tubes. For abrasive slurries above 15% solids an electromagnetic meter with a polyurethane liner usually outlives the Coriolis by years.
What is the real lead time, not the catalogue one?
Two weeks for a differential-pressure cell, three for a temperature assembly or an electromagnetic meter to DN300, four for a standard Coriolis. Anything with alloy wetted parts is eight weeks because the material is ordered against the job. Nine common pressure configurations ship in five days from stock.
Do you recalibrate instruments you did not build?
On site, yes, as part of a Resident agreement, and the certificate says plainly which instruments were not ours. In the Rotterdam laboratory we recalibrate Orrery instruments only — the fixtures and the reference data are ours and we will not certify against someone else's assumptions.
How do you stop an instrument being specified wrongly?
An applications engineer asks for the medium, the concentration, the temperature, the line size, the expected flow range and the area classification before quoting anything. Most returns are not faults — they are instruments built correctly to the wrong specification, and half an hour at the start prevents it.